We will not sell your information to third parties or anyone else.
The Information We Collect
We provide a number of services which require you to supply us with personal information. For example, when purchasing tickets we will ask for contact details, and other details such as email, telephone number, credit or debit card details, mailing and billing address. If you sign up for our monthly newsletter, we will, of course, ask for your email address.
What We Do With It
All of the information we collect is kept by Advance Promotions & Southampton Music. It may also be shared with our publishing company, PH Music Media, where necessary. Your information will never be sold to third parties, or shared with them unless it is necessary to fulfil a requested service.
Advance Promotions & Southampton Music are dedicated to making sure your personal information is secure with us. Steps have been taken to protect your information from being lost, stolen, destroyed or shared with third parties (where permission has not been given).
What Is Collected
When you use our site we may at times collect, but are not limited to, the following information:
- postal address
- billing address
- telephone number
- email address
- credit/debit card details
- geographical location
How We Use Your Information
We use your information in a number of ways. These include, but are not limited to:
- Taking payment
- Sending tickets by postal or electronic means
- Our internal records
- Improving our website and our service
- Email you periodically to tell you about upcoming events, or other information we think you will find relevant
Cookies are files which can be placed onto your computer’s hard drive, once permission has been given. There are numerous benefits to having cookies placed on your hard drive. If you have accepted, cookies are used to identify when you visit a particular site, as well as analyse web traffic. Cookies also facilitate a more personal web experience, allowing web applications to gather information about your personal preferences, and respond to you as an individual.
Go to http://www.aboutcookies.org for more information on cookies.
At Southampton Music we log cookies in order to track our visitors as they move around the site; which pages they use, when the leave, and whether they buy tickets or not, among other things. This helps us tailor our site to the needs of our users. This information and the statistics we get from do not make your information personally identifiable. You can choose whether to allow cookies or decline them. You can decline cookies using your web browser settings, but you will find the vast majority of users and sites allow them, to help create a better user experience.
Our websites use the following cookies:
This cookie allows us to see how visitors use our site. The information it provides includes, but is not limited to time on site, page views, source (such as organic, paid search etc), and whether anything was purchased. This information appears as numbers, no personal details are shared with us via Google Analytics. Google Analytics helps to show us which bits of the site are popular with users, which are not, and which may be causing confusion. This information guides us to make changes to improve the user experience.
Google AdWords is Google’s paid search service. When you click on one of our paid adverts in the search engine results, this cookie initialises and shows us that you came via that source.
We have the option to use a Google remarketing code, which shows us when users view certain pages within the site. We may use this information to advertise to users on different websites in the future.
You will find social sharing buttons throughout our site for various networks including, but not limited to Facebook, Twitter, YouTube and Spotify. These buttons allow users to share our pages on these platforms. You may be asked to login to use these social platforms, but this process is handled directly with the social sharing providers, not through ourselves. These platforms may keep track of behaviour such as ‘Liking’ and sharing, via their own external tracking codes.
If you have opted in to receive our magazine by email, this could include tracking codes which show us which, as well as how many people have opened or clicked our emails. We use this data to design emails better suited to the needs of our audience, with more of what they want and lessa of what they don’t. This data is kept by our email partners on their servers. They have their own security and privacy policies.
Links to Other Sites
Our website contains links to other sites that we think may be of interest to our users, such as links to venues and official band websites. Once you leave our site via these links, we do not have any control nor bear any responsibility over the other websites, their cookies, or any other aspect of the site. We are not responsible for how your information is used by these sites, or the vulnerability of information you give to them. If you have concerns we advise you read the privacy statement of the site you are visiting before proceeding.
Staying In Charge of Your Information
You can stay in control of your information in the following ways:
You can opt-out of receiving our magazine and emails at any time by emailing us via the contact page on our site.
We will not sell, or release our visitors’ personal information to third parties without permission, or we are required to do so by law.
Changes to this Policy
We reserve the right to edit, change, or alter the information provided here at our own discretion. Therefore it should be checked for edits and changes regularly.